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UK & US sellers
Suspension appeals & reinstatement
Inauthentic complaint, LOA demand or a request for your supplier's supplier? Deactivated, suspended, or one policy warning away from it? We work out what Amazon actually wants, gather the right evidence, and write a Plan of Action specific to your account, not a template.
Appeal tiers: plan of action by scope
Case review
No account access needed. Delivered in 48 hours.
- We read your notice and past appeals
- Root cause and whether it is appealable
- Plan of action outline
- Document checklist
- Fee credited against a full appeal
Review + call
Everything in the case review, plus:
- 30-minute call with Dom or Adam
- Review of the invoices, LOA and supplier docs you already hold
- Fee credited against a full appeal
Full appeal
One case, written for your account.
- Full appeal and plan of action (POA)
- One follow-up response if Amazon asks for more information
- You approve everything before it is submitted
Cases we turn down: counterfeit goods, identity we can't verify, and cases that need a lawyer (we'll tell you).
What we fix
- Account deactivations and suspensions
- Inauthentic and condition complaints on wholesale, OA and RA stock
- LOA and supplier's-supplier invoice demands
- Intellectual property and rights-owner complaints
- Related-account and section 3 issues
- Restricted product and listing policy violations
- Late shipment, cancellation and ODR performance problems
How it works
- We review your Account Health page, notifications and history on a call or by screenshare
- We identify the root cause and what evidence Amazon will accept, and tell you honestly if we think it is not winnable
- We draft your Plan of Action, root cause, corrective actions and preventive measures, and you approve it before submission
- We handle follow-ups and resubmissions for the same issue
How we do it differently
We're sellers first. No fake invoices, no template Plans of Action and no fake guarantees. Amazon makes the final decision, so we give you an honest view before you pay anything.
Other services
Talk to Dom or Adam
A free 30-minute call with one of us, real sellers, not a sales rep. We'll tell you honestly whether your case is winnable.
Book a free call